ADNOC 채용(20년 4월 2일)-Senior specialist

아래와 같은 요건으로 채용중이다. 아부다비인 전용의 문구는 붙지 않았다. 중동에서 일하신 분들이라면 ADNOC이름이 다 알것이라고 생각한다. 다른 곳보다는 임금이 좀 짜지만, 현재 유가를 고려할때 아직 채용을 한다는 것이 신기하다.

좀 있으면 올라가겠지만 60년 이내 최저치 19불을 찍었다. 최소 10년 경력에 Quality management Master Degree를 요구한다. 관련 자격증이 있으면 Plus 조건이다. 

 

Senior Specialist, Quality Management

Our diverse family of more than 50,000 employees is made up of over 100 different nationalities. People from different backgrounds, with unique perspectives and wide-ranging skillsets, who share a collective responsibility: to enable and accelerate progress, both here in the UAE and across the globe.

Here at ADNOC, we go beyond business as usual. We do things differently, challenge convention, and embrace new ways of thinking. This is what defines and differentiates us.

By working together every day, we’re bringing energy to life.

 

JOB PURPOSE:

Specialist in managing the Group S&A Function’s Quality Management System, comprising of Quality Assurance and Quality Control concepts, frameworks, models, practices and knowledge management within all GS&A, as well as customer service, customer satisfaction, feedbacks and complaints systems and related activities, to ensure optimal customer experience.

 

Specialist in planning, implementing and deployment of quality system requirements, in line with applicable ISO international standards and related Quality Management approaches to ensure proper practices and requirements are implemented in line with ADNOC business requirements, plans, ADNOC’ CoPs, International Certification Registrars and industry best practices (as applicable).

 

Provide guidance, support and advice to all Group S&A on establishing Quality Management, quality practices, areas for improvement trends (based on industry data and benchmarking), certification and excellence practices as well as specialized awards requirements.

Provide guidance and advice on managing development of quality management systems across the Group S&A and company (if required), customer care, quality control’ measures and tools, quality assurance’ policy and practices, and contributing most to the desired quality culture and understanding within the company.

 

 

KEY ACCOUNTABILITIES:

Job Specific Accountabilities

Quality Assurance:

 

• Delivery of Quality Management related trainings for Group S&A staff in conjunction with the HR, recommends and delivers quality related trainings for concerned staff.
• Identify and assess key activities to determine potential gaps and improvements.
• Monitoring of quality performances of Group S&A processes, identify strengths, and weaknesses in service delivery, and analyse failures to determine clear ‘Lessons Learned’ for future change.
• Proactively establish mechanisms/tools to assure Group S&A related service delivery with minimal risks and failures.
• Guide and assist in the preparation, reviews and amendments of Policies, Guidelines, Procedures, Standard Operating Procedures (SOP’s) for respective department’s implementation (in coordination with respective department).
• Guide and assist in the preparation of master lists of Records (Change requests process, Updating, Reviews & Approvals, Communicating & Archiving)      
• Guide and assist in the maintaining of master lists of Documents (Change requests, Updating, Reviews & Approvals, Communicating & Archiving)
• Guide and assist in establishing Quality Systems Requirements within the Contracts & Tendering Process to meet all Group S&A quality requirements related to contracts, thereby ensuring cost-effective, timely and efficient manner for ADNOC Corporate/Group contracts implementation and delivery.

 

Quality Control:

 

• Guide and assist in the processes for Identifying and preparation of plan(s); for conducting Group S&A Internal Audits on key processes (Audits planning, Conducting, Reporting, Analysis etc.)
• Guide and assist  in the process for Identifying, assess and initiate Non-Conforming Services (NCS), CAR (Corrective Action Request) arising from internal processes and customer complaints within all Group S&A departments.
• Lead and Manage the follow up, close outs and coordination of resolutions for all identified non-conformities.
• Collate quality data related to the Group S&A operations and services for assessment of performances and implementation of required corrective measures across all Group S&A departments.

 

Implementation of Management Systems:

 

• Provide guidance, support and advice to lead and oversee the process for implementation of a centralised Group S&A quality management systems based on ISO International standards.
• Provide guidance, support and advice for preparations of process plans and operational procedures governing all services related to Group S&A (in coordination with all departments)
• Provide guidance, support and advice for the preparation of process maps, guidelines, system procedures and related documentation in accordance with the requirements of the management systems.
• Guide and assist in the processes to monitor the implementation of documented guidelines, system procedures and related documentation across all Group S&A (in coordination with all departments).
• Guide and assist in facilitating/provision of Management Systems Related trainings Across Group S&A (Awareness campaigns, audit process trainings, procedures implementation)
• Guide and assist in the management and coordination of all management system audits (internal & external related to Group S&A and other departments as required) and help in the resolution of all Non conformances resulting from the audits
• Guide and assist in the management and coordination of management review meetings in accordance with the requirements of the management system for all Group S&A, and support the follow up of all action items resulting from management review meetings output.
• Guide and assist in the assessment, Identification and analysing of areas for improvement through continual monitoring and examination of the processes involved in the Group S&A.
• Provide guidance, support and advice in Identifying, establishment of the risks and opportunities for various management system across Group S&A.
• Provide guidance, support and advice in processes related to determination of control measures and mitigation plans for all addressed risks and opportunities
• Provide guidance, support and advice on processes of analysing and reporting the status of the risk and opportunities to the Group S&A management.
• Provide guidance, support and advice on processes of managing the document and record control process in the Group S&A.
• Provide guidance, support and advice to oversee the management, monitoring and evaluation of the level of compliance to obligations, legal and other requirements applicable to the Group S&A (as applicable)
• Provide guidance, support and advice on matters related certification bodies/registrars on the certification process of the required management systems (ISO 9001, 14001,45001,55001,50001 etc. (as applicable) for continuous successful certification.
• Provide guidance, support and advice on the general Implementation and management of the Group S&A QMS (in coordination with respective departments)

 

Management of Group S&A Centralised Internal Quality Audits Process (CIQA):

 

• Provide guidance, support and advice on the designing and implementation of the Group S&A centralized internal quality audits process and procedure based on set requirements.
• Provide guidance, support and advice on the planning of Centralised Internal Quality audits for the entire Group S&A function’s processes to ensure adherence to the quality frameworks, policies, guidelines and procedures.
• Provide guidance, support and advice on the process of assessing and recommendations on actions for the addressed audit findings, and assess the closure of each to ensure that corrective, or proactive action is fully resolved properly.
• Provide guidance, support and advice to oversee and validate the Quality Management Systems of Group S&A to enable meeting the current quality requirements, and continuously enhancing the quality performance.
• Advice, oversee and support the CIQA process to closeout of findings, to ensure aligned continuous improvement across the Group S&A.
• Oversee, manage and advice on planning and conducting of the Risk Based Approach (RBA) internal audits of the quality processes and procedures based on Group S&A set requirements and directives.

 

Management of Group S&A Contracts Quality Audits Process:

 

• Provide guidance, support and advice on the Group S&A on matters related to contracts audits (based on results from the Contracts Quality Audits process (CQA).
• Govern the process for conducting Contracts Health Checks (via the CQA) to assess the implementation levels, performance of the contractors and the end-users responsibilities.
• Oversee the planning process of the Group S&A CQA (identification, assessment, planning and scheduling).
• Oversee the implementation and execution of the Group S&A CQA and reporting (based on the established plan) of Contract Quality Audits; audit on contracts and end user departments.
• Oversee the follow-up and close-out of all audit findings (arising from the CQA) and report status to all concerned.
• Oversee the coordination and collaboration with all Group S&A departments to ensure implementation and compliance to CQA requirements.
• Oversee and manage the coordination with Group S&A departments and respective contractors on all communications related to the CQA. (Pre and Post audits process).
• Update the Group S&A management on all CQA related matters (reports, findings, critical issues, compliance and noncompliance to contractual obligations etc.
• Oversee the Group S&A CQA data analysis and presentation to the Group S&A management (as required)

 

Coordination of ADNOC Internal Audits Process:

 

• Provide guidance, support and advice on the coordination of communications on all Group S&A’s ADNOC Internal Audit reports. (Including ADNOC Internal Audits findings etc.)
• Support and advice the coordination of follow up and closures of all Group S&A’s ADNOC Internal Audit findings etc.
• Oversee, Manage and Coordinate required meetings and follow up activities related to Group S&A’s ADNOC Internal Audit process.

 

Innovation and Continuous Improvement

 

• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define recommendations/solutions for issues confronting the function.

 

Generic Accountabilities

Supervision

• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.
• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective business objectives.

Budgets

• Provide input for preparation of the Function / Division / Department / Section budgets, assist in the implementation of the approved Budget, and work plans to deliver business objectives.
• Investigate and highlight any significant variances to support effective performance and cost control.

 

Policies, Systems, Processes & Procedures

• Implement approved Function/ Division/ Department/ Section policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards.

Performance Management

• Contribute to the achievement of the approved Performance Objectives for the Function/ Division / Department/ Section in line with the Company Performance framework.

Innovation and Continuous Improvement

• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the function.

Health, Safety, Environment (HSE) and Sustainability

• Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.

Reports

• Provide inputs to prepare MIS and progress reports for Company Management.

 

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal

• Regular work related contact with Quality Department Manager, Quality team and peers on matters related to Function Policies and Processes, People and domain specific issues.

External

• Contact counterparts of the ADNOC Group Companies to obtain various related services.
• Regular contact with local and international vendors, contractors, agents and third party service providers to establish relationships or to obtain supply of goods and services

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:

Minimum Qualification

• Bachelor’s Degree in Bachelor’s Degree in Quality, Engineering or relevant business administration or related management disciplines.
• Master’s degree in Quality, or Operational Excellence is preferred.

 

Minimum Experience & Knowledge & Skills

• 10 years of professional experience in Quality Management or Operational Excellence or related management disciplines.
• Understanding of Quality’ concepts, systems, tools, theories, and practices
• Understanding of communications, change management or project management is an advantage.
• Hands-on Continuous Improvement, and Business Process Re-Engineering

 

Professional Certifications

• ISO 9001 certification
• IRCA,CQI, RCI, ASQ Certification (is preferred)
• Sheikh Khaliah Excellence Award Assessor (is preferred)